FAQs

 

Do you offer international shipping?

Yes, we provide international shipping to many countries. During the checkout process, you'll be able to select your preferred shipping option.

How long does shipping usually take?

Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed and delivery takes around 7-14 days.

Can I track my order?

Absolutely! Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the progress of your delivery by clicking the track my order tab.

What's your return policy?

Check out our Return Policy.

How can I contact your customer service?

You can reach our friendly customer service team by emailing help@jkcreativityshop.com or using the Contact Us page. You can also click the chat button floating on the lower left corner of our website.

Can I cancel or change my order after it's been placed?

If you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request if your order hasn't been processed yet.